Terms and Contitions

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Terms and Contitions

Making A Purchase

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping bag. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

PAYPAL

We accept credit card payments via PayPal. If you do not have a PayPal account, that's not a problem at all. Please click "Continue" on the left section under the "Don't have a PayPal account?"
If you already have a PayPal account, please log on with your user name and password in order to quickly complete the transaction.

We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped.

When confirmation of order is received, this is to indicate that we have received your order. You will receive an email confirming that order has been placed. You will receive another email when your order has been shipped

Shipping & Returns - at Skinny Rich Bitch

Changes or Cancellations

If you would like to cancel or change your order, email orders@skinnyrichbitch.net as soon as possible. Please keep in mind that our order-fulfillment and shipping systems are designed to get merchandise on its way as soon as possible. Therefore, we cannot change or cancel an order once it has been shipped.

Shipping

All orders over $200 ship free.

Once your order has been processed and the issuing bank has verified your credit card, your merchandise will be shipped, and you will be charged.
If your order cannot be processed, we will contact you by email or telephone.
The time it takes for your package to arrive depends on the method of shipping that you choose and the day of the week that you place your order.
We use the United States Postal Service (USPS) as our standard carrier for shipping to all addresses in the United States including Alaska, Hawaii, and P.O. or APO/FPO boxes. Please note, USPS does not deliver on Sundays. Packages sent by the USPS usually take 5-10 business days to arrive.
Carriers will not guarantee the arrival dates of packages. Please keep this in mind if you need a package to arrive on a particular date.
Orders placed Monday to Friday (excluding holidays) are shipped within 3 business days. Orders placed on weekends go out starting on Monday afternoon, including priority shipments Expedited orders received by 12:00 p.m. EST are shipped on the same day, excluding weekends and holidays.
Expedited orders received after 12:00 p.m. EST are shipped on the next business day.

* Please note that heavy items and multiple boxes may require an additional shipping cost. A SkinnyRichBitch representative will contact you to confirm the charges.

Track Your Order

After you place an order online we will send you an email confirming your purchase. If you do not receive this email, please contact us at orders@skinnyrichbitch.net Once your order has been shipped—usually within 3 business days—you will receive another email, which will include your tracking number. If the shipping of your merchandise will be delayed for any reason, you will also be notified by email.

Back Orders

All items are generally in stock and ready to ship. In the exception of your item not being in stock, we will back order for you. We will always email you with the option to cancel your order if you would rather not wait.

Returns / Exchanges

To ensure a prompt refund to your account, return the item(s) within 14 days of the receipt. Follow the instructions below to make sure that your package is received and processed accurately:

* We reserve the right to refuse returns on items that show visible signs of ware or carry a scent. Items must be in like-new condition to be accepted as a return.
 

Place the unused or defective item(s) in the original packaging. If the original packaging is no longer useable, you may place items in another box or envelope mailer.

Fill out the Return Form on the back of your packing slip, making sure to complete “reason for return code" as defined on the form.

Returns and exchanges must be made within the guidelines in our Return Policy. All returns will be credited to the original form of payment. Your credit card account will be credited upon processing of the returned item(s), and the credit should appear on your next statement. You will receive an e-mail notification upon the completion of return processing.

Go to "Returns" and complete our online return form or fill in the return/exchange form included with your invoice and send it back with the item(s) you are returning.

If you are making an exchange, you must complete the form included in your shipment. You will not be expected to pay shipping fees for the items you order in exchange for the ones that you return.

If you're exchanging an item because of a mistake on the part of SkinnyRichBitch or because of quality issues, we will pay the shipping cost to send a replacement item to you. The replacement order will be sent via Standard USPS Delivery.
To expedite the exchange, please select the desired merchandise on line and check out as you normally would. We will credit your account for shipment on exchanged items. For your convenience, a return label has been provided. Simply affix the label to your package and take it to your local post office. Your package will be returned to us via the United States Postal Service. You are responsible for the return shipment costs.
Please allow up to 3 days after you mail your return for tracking to be available. You will receive an e-mail notification upon the completion of return processing. .
Please allow 10 to 12 business days for us to receive and process your return or exchange.

Please ship returned merchandise to:

Please contact us

This address can only be used to return items purchased at SkinnyRichBitch.net.  If you would like to return items purchased elsewhere, please follow the guide lines of the retailer.

As soon as your return is received, the garments are inspected. If there is no damage, a full refund—less the non-refundable initial shipping fee—is issued to the credit card used for purchase. Depending on your bank, credit card refunds will be posted to your account in 8-10 business days.

Making an Exchange

Exchange requests must be made within 14 days of order receipt for merchandise purchased at full retail price.
Specify the exchange item or size on the return/exchange form. Include the form in your return package. Simply affix the postage-paid return label to your package and drop it in the mail, and we'll send your new item free of shipping charges.

To expedite an exchange, you may order your new selections online. We will send in-stock items right away and credit your return once it is received and processed. We will notify you by e-mail once your return is complete. You will not be expected to pay shipping fees for the items you order in exchange for the ones that you return.

If you're exchanging an item because of a mistake on the part of SkinnyRichBitch.net  or because of quality issues, we will pay the shipping cost to send a replacement item to you. The replacement order will be sent via Standard Ground Delivery.

Returned items for exchange will be credited to the original form of payment and a new order will be placed for replacement item(s). Availability of replacement item is not guaranteed. You will receive an e-mail notification upon the completion of exchange processing.